This course is
offered during the FALL semester.
This is a Related course of the MOT program.
This course focuses on managing people and processes in highly information and knowledge intensive organizations, such as firms in the high-tech, biotech, pharmaceutical, media, consulting, and investment banking industries. In these settings, human and intellectual capitals are critical to success, and the management of these resources (or lack thereof) often makes the difference between success and failure. In this course, we will take a general management (vs. a functional specialist) approach and focus on people-oriented processes that a manager can put in place to improve performance. That is, this course will not focus on technical IT topics or business strategy issues void of people considerations. Instead, it looks at how managers can organize sequence of activities that guide how people carry out work.
This course will cover four important processes that are salient in information-intensive settings:
• Managing innovation
• Managing collaboration
• Managing team decision making
• Managing change and adaptation
The primary emphasis will be on these processes within established companies (vs. a startup or between companies).
This course is useful for students who want to work in high-tech companies, consulting, healthcare, investment banking, and other knowledge-intensive companies and institutions. You will soon be asked to manage teams and then larger groups in those settings, and this course will equip you with skills to do that.
Pedagogy and Project. The course relies on a mix of case discussions, lectures, and assignments. Each session will include the discussion of a case. Also, students work on a project—an analysis of a process (innovation, collaboration, decision making, change) in an organization.
About the instructor. Morten Hansen a professor at the School of Information at UC Berkeley. Previously he was a professor at Harvard Business School where he taught in the MBA core and elective curriculum, as well as in executive education. He has also been a professor of entrepreneurship at INSEAD, a leading business school in Europe, where he taught in the MBA and executive education programs. His research has been on knowledge sharing, networks and collaboration in companies. He has also spent a number of years working as a consultant at the Boston Consulting Group (BCG).
Course Syllabus (pdf)
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